How ReLumen® Works and How to Use It
Everything you need to get the most from your 2 in 1 Red Light and EMS Eye Device.
The idea behind ReLumen®
Most under eye products are built to hide how tired you look. Concealer, color correctors, cooling rollers. They mask the surface for a few hours, then wear off.
ReLumen® takes the opposite approach. Instead of covering up dark circles and puffiness, it's designed to work on the two things underneath them: the fluid that pools under your eyes, and the delicate skin and tiny muscles around them. The goal isn't to paint over a tired look. It's to help you stop looking tired in the first place.
It does this by combining two proven, professional grade technologies into one small device you use for a few minutes a day at home.
How it works
ReLumen® is a 2 in 1 device. The lighted "glass" head you hold against your under eye area does two things at the same time.
1. Red Light Therapy (630 to 660nm)
When you turn ReLumen® on, you'll see a warm red glow. This is the same red light wavelength range that NASA has researched for skin and cell health, and that's studied for supporting collagen and the look of brighter, healthier skin.
Red light is gentle, with no UV, no heat, and no chemicals, which is why it's suitable for the thin, delicate skin under the eyes.
2. Microcurrent EMS Pulses
The light tingling you feel is the EMS (microcurrent) working. It's the same type of technology used in professional facial treatments. These gentle pulses stimulate the small muscles around the eye and help encourage the natural movement of the fluid that can settle underneath, which is a major cause of that puffy, "bagged" look.
Together, the red light and EMS are designed to help improve the appearance of dark circles, puffiness, and fine lines around the eyes, without needles, surgery, or downtime.
The short version: the glow is the red light. The tingle is the EMS. You feel both working at once, and that's exactly how it's supposed to feel.
What makes it different
• It works on the cause of the look, not just the surface. Instead of masking puffiness, it's designed to help move the fluid behind it.
• Two technologies, one device. You're getting professional style red light and microcurrent in a single tool made for use at home.
• Gentle enough for every day. No UV, no heat, no downtime, and designed for the sensitive under eye area.
• Noninvasive. No needles, no injections, no surgery.
How to use ReLumen®
You'll use ReLumen® for about 10 minutes, once a day. Consistency is where the results come from, so making it part of your daily routine matters more than any single session.
Step 1. Start with clean skin
Remove any makeup, concealer, or eye product from the area first. You want the device touching bare skin.
Step 2. Add a little moisture (this step is essential)
Apply a small amount of water, gel, or eye cream to BOTH under eye areas before you begin.
This is the most important step, and the one people miss. The EMS pulses can only travel through skin that's slightly damp. If one side is dry, that side won't conduct. It will feel weak or like nothing at all, while the other side feels strong. A thin layer of moisture on both sides fixes this and keeps the treatment even.
(Your free ReLumen® eye cream works perfectly as the gel for this step.)
Step 3. Power on
Press and hold the button to turn the device on. It starts on Mode 1 at the lowest intensity, which is the best place to begin.
Step 4. Place it correctly
Rest the bottom edge of the device gently along the bone just under your eye, on the soft area over the under eye bone, never directly on the eyeball. Press it firmly enough that it sits flush against the skin on both sides. Then glide it slowly outward, moving from the inner corner toward your temple. That outward direction is what helps move the fluid that causes puffiness.
Step 5. Adjust to your comfort
Increase the intensity only as far as feels comfortable. A light tingle is normal and means it's working. You should never be pressing hard or feeling pain. (See "Getting the best results" below if you notice any marking on the skin.)
Step 6. Let it run
ReLumen® shuts off automatically after 10 minutes. When it's done, you can gently pat in a richer eye cream to finish.
The 4 modes
Switch between modes with a quick short press of the button. Each mode resets to the lowest intensity when you switch to it.
• Mode 1. EMS and Red Light, steady pulse (default; best to start with)
• Mode 2. EMS and Red Light, varying pulse
• Mode 3. EMS only, varying pulse (no light)
• Mode 4. Red Light only (no EMS)
The 3 red dots are your intensity
The three red dots on the device show your EMS intensity level: Low, Medium, and High. They always start on Low and reset to Low each time you switch modes. Seeing the dots light up red simply means the device is on and ready.
Powering on and off
• To turn on or off: press and hold the button
• To change modes: a quick short press
• Automatic shutoff: the device powers down on its own after 10 minutes
• How often: once a day
Getting the best results
• Use it daily. Red light and EMS work best with consistent, repeated use over time, not one long session.
• Always moisten both sides. Uneven tingling almost always means one side is too dry. Water, gel, or eye cream on both sides keeps it even.
• Keep contact firm and flush. Light or partial contact weakens the EMS. Press gently but fully against the skin.
• Go gentle on intensity. More isn't better. If you ever notice light marking or tenderness on the delicate under eye skin, you're using too much pressure or too high an intensity. Ease off, drop to a lower level, and let the skin rest for a few days if needed. Light marks like that typically fade on their own.
• Give it time. The look of puffiness and dark circles improves gradually with regular use.
Safety and who should take care
ReLumen® is designed to be gentle, but because it uses microcurrent (EMS), please keep these in mind.
• Never use directly on the eyeball. Always use on the bone and skin below the eye.
• Do not use on broken, irritated, or infected skin.
• Stop use if you experience pain, significant irritation, or discomfort.
Backed by our 90 day guarantee
We stand behind ReLumen®. Your order is covered by our 90 day guarantee. To learn more about this go to our refund policy: Refund policy – radielle labs
Questions about your device? Email us anytime at support@radiellelabs.com. We're always happy to help.